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FAQs

FAQs

How can I pay?

All bookings need to be confirmed by payment at least 48 hours prior to departure, either directly at our agency at Anse Vata or before you arrive by credit card. We accept all major credit cards, cash and foreign currency.


If the weather is bad, can we change to another day? Is there any penalty charges?

All our tickets can be changed to another day without extra cost even on your departure day.


What is your refund policy?

We offer a full refund in exchange of ticket, so please do not lose it!


Can we take a baby with us?

You can take your baby  and your baby equipment - pram, pushchair and other necessities. On the island there is plenty of shade for you and your baby, and our staff can help you heat up your baby food before mealtimes.


Is there any special facilities for handicapped?

Our staff will of course help handicapped or wheelchair-bound people to board and disembark. Currently we do not have toilets with wheelchair access but again, our friendly staff are there to help if needed.

 

Can we hire snorkeling gear on the island?

Yes. You can hire masks, snorkels and flippers/fins for the day on the island for an extra charge of 1000 cfp per set with a deposit of 1000 cfp.


Are there any showers on the island?

Yes. You can shower on the island after your swim but please be aware that fresh water is limited so please save water when showering.


Do you organise scuba diving on the Amedee island?

We can include a scuba dive during your daytrip to the Amedee island at an extra cost including one dive and all equipment. (Please contact us for the price).


Can we hire jet skis, kayaks, etc.. on the island?

No, it is not possible to hire these on the island.


Can we bring our own windsurf/kitesurf/kayak on the boat?

It is not advisable to do so as we do not have a security boat in the event of an accident.


Is there a special price for senior citizen?

Yes, for persons over 60. Please mention this when you book.

 
Can we hire wetsuits?

Yes, wetsuits and dive slippers are available for hire on the island.


We are a family of 2 adults and 4 kids aged 1, 6, 11 and 18. Is there a special price for big families?

Yes, we have family packages with special prices for children under 12 and also for students under 18. Please ask when booking.


Can we stay overnight on the island?

No. Nobody except the lighthouse keeper is authorised to stay on the island overnight.


We have heard about the "tricots rayé" snakes. How dangerous are they?

The 'tricots rayés' are local sea snakes in New Caledonia. They can be deadly but fortunately they are not aggressive creatures.


It is my husband’s birthday, can we organise a birthday cake or something to celebrate?

We can make an announcement over the microphone during lunch and our beautiful dancers will invite him for a local island dance during the show.


Can we buy extra drinks on the island?

Yes. Our bar is open all day except during lunchtime.


Is there a shop where we can get sun cream, stamps etc.?

We have a boutique on the island where you can buy souvenir Tshirts and sarongs, postcards, stamps and other souvenirs, sun cream, batteries and other things that you may need.


We would like to go scuba diving. Both of us are experienced divers, but we have a baby. Is there a babysitting service available while we go diving?

If we can help in anyway, our friendly staff are there to assist you. Please let us know about any such special requests when you book.


We are leaving New Caledonia the same night after the Amedee daytrip. Is there a place where we can leave our luggage on the boat as we have to check out from our hotel before boarding?

Yes. You can safely leave your luggage on our boat during your trip.


Is there fresh water on the island?

You can buy bottled water at the bar. Otherwise during the meal, drinking water is provided.


Can we go for just half a day?

No. We only operate one trip per day. For your information the Amedee island is 24 km from Noumea.


Do you go everyday?

We operate 5 times per week on a regular basis on Tuesdays, Wednesdays, Fridays, Saturdays and Sundays and sometimes other days of the week. Please ask when you book.

Amedee Island - Lighthouse
Amedee Island - Lighthouse